About Us

Dialogue Includes All is a social enterprise that envisions an inclusive and empathetic society where all are equal with zero barriers and no separation between the abled and disabled community.

What We Stand For

Our Mission

To develop educated, equipped, and empowered people with disabilities.

To provide access to quality education to children and youth with disabilities through technology.

To provide decent and equal job and entrepreneurial opportunities for the disabled community.

To champion inclusion, equality, empathy and resilience in society.

To create awareness and education to the general public about the disabled community.

Our Key Objectives

Aligned with the United Nation Sustainable Development Goals launched in 2015, Dialogue Includes All aims to achieve the following:

End poverty in all its form everywhere

The disabled community often fall below the poverty line due to lack of confidence, lack of quality education and lack of opportunities. We hope to help change their mindset—that they are abled individuals despite their disabilities.

Ensure inclusive and equitable quality education, promoting lifelong learning opportunities for all

Malaysia is still behind in terms of knowledge and ability to provide quality education opportunities to the disabled community. We hope to begin influencing systemic changes in policies, facilities, training and education quality for the disabled.

Reduce inequality within and among countries

The disabled community are often seen as a burden to society and unable to contribute to the economic growth of the country. We hope to change the mindset of the abled to cultivate empathy and inclusiveness in their daily routine and business, to provide equal opportunities for the disabled.

Strengthen the means of implementation and revitalize global partnership for sustainable development

As the saying goes - Rome wasn’t built in a day. And, it surely wasn't done by one person. Through our advocacy efforts, we hope to create greater awareness of the needs of this community and to partner with organisations from different sectors in creating an inclusive and empathetic society for all.

What if you woke up one day and could not see?

Dialogue Includes All’s efforts aim to spark conversations between the abled and the disabled communities. It is to bridge the gap to promote understanding, equality, and value of every human being.

Dialogue Includes All’s unique and impactful programmes aim to serve both the abled and disabled community.

The Reason Why

The World Health Organisation (WHO) estimates that there are more than 1.3 billion people all around the world who live with some form of disability. Currently, there is an estimate of 1 million disabled adults, youth, and children in Malaysia.

This problem is in Malaysia and in every other country. There’s much to be done but we have insufficient knowledge and limited resources. What can we do to be part of the solution? How can we contribute? How can we begin to create impact and change?

Just step out and start—with a dialogue, an experience, with empathy, with inclusion.

Our Founder's Story

At 45 years of age, the world that Stevens Chan knew came to an end in 2002. He had substantial experience in the banking and insurance industry, and a business owner of a consulting business that provided a niche service to the direct selling market in the early 90s. In the eyes of many, he was succeeding in leaps and bounds. However, disaster struck when he found out that he had Glaucoma, an eye disease that causes blindness. After nine (9) eye surgeries, he gradually lost all of his vision in 2007.

With the loss of sight, came the loss of hope. Hospital bills, loss of income and the effort to adapt himself to his new environment was daunting and difficult. However, in his darkest period, he discovered light. It came in the form of his faith in God, and his loving wife, Kaye that stood by him with unwavering love and support. He felt that God was sustaining him and he could trust in this God.

Soon, despair and a desperate situation turned into a sense of mission. Stevens found a new calling to his life - to prevent what had happened to him, from happening to others. He founded Malaysian Eye Patient Society (formerly known as Malaysia Glaucoma Society) and later SOS Missions Berhad with a vision of preventing unnecessary blindness, as well as helping patients with different eye disorders overcome their condition and support them to continue living with sight impairment.

With more to do, Stevens founded Dialogue In The Dark Malaysia, licensed by Dialogue Social Enterprise GmbH in 2012 with the objective of creating public awareness and empathy for those that are disabled, plus empowering the disabled community to achieve their full potential. Innovating from this platform, Stevens soon turned Dialogue In The Dark Malaysia into Dialogue Includes Academy with a mission to equip those with disabilities with communication and employment skills, which leads to building their self-confidence and changing their self-image.

Stevens became a social activist and pioneered the dog for sight movement to advocate for the accessibility and equality of rights for people with disabilities, in the hopes of starting the first guide dog school for the blind in Malaysia.

Stevens and his team saw a greater vision and further created partner programmes under Dialogue Includes All in efforts of empowering trained disabled individuals to be entrepreneurs. This will eventually be an entrepreneurial platform for those who want to start their own enterprises under the includes.my trademark brand of Dialogue Includes All.

Stevens has a light-hearted personality and a positive outlook to life. His strength is resilience and he has a great passion for this ongoing mission of influencing an inclusive and empathetic society, where the disabled community are equipped and empowered as contributors to their families, to the nation and the world beyond.

Please support Stevens's work by getting a copy of his books.

Meet Our Leadership

Our Panel of Directors & Advisors

Behind every mission-driven movement is a team of dedicated minds. Our panel of directors and advisors brings together diverse experiences, deep compassion, and a shared commitment to building a more inclusive society. Together, they help shape our vision and steer our journey forward.

Stevens Chen, Founder & CEO

Provides the vision and direction of Dialogue Includes All and leveraging on his own journey and experiences to communicate the great need of the disabled community. His credentials go beyond business and entrepreneurial skills and qualification but a true living reflection of what it means to be resilient in difficult situation and carry the vision of an inclusive and empathetic world and society.

Kaye Wong, Senior Project Director

Mohammed Shafiri, Senior Facilitator

Ting Fong Yee, Senior Facilitator

Key personnel in facilitating an Impactful experience for visitors joins participate in the experience learning tour and workshops.

She has a cheerful, positive, and confident personality that allows her to confidently engage with visitors as a guide and facilitator. Ting is reliable and independent and has been part of the team for many years.