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Dialogue in the Dark


We have recently relocated to GMBB and we are excited to announce that we have set up a temporary black box at Level 5,

Beginning 15th December, you can visit us at:

Level 5, GMBB.

You can book a tour with us by clicking the button above, then sending us an email with the details of your visit. 

We want to thank our partners, Kenanga Investment Bank and Strand Mall for sponsoring the renovation and venue of the pop-up box respectively.


We are relaunching our DIA Discovery Centre

The DIA Discovery Centre is a one-stop role-reversal experiential learning environment that will not only have the renowned Dialogue in the Dark tour, but also, for the very first time in Malaysia, Dialogue in Silence, Dialogue Games and Dialogue with Time.

This Discovery Centre will also host the all new DIA Arts Café, featuring works of arts by the Autistic and other disabled artists in our nation. If we are successful in building this Discovery Centre, it will be the 3rd in the world after Hamburg and Tokyo—the 1st in ASEAN.

To relaunch, rebrand, and rebuild the all new DIA Discovery Centre, we are raising RM2.5 million through crowdfunding pay-it-forward tickets and equity pitching on two platforms respectively: and

The concept of Dialogue in the Dark is simple, visitors are led  in groups by blind guides through specially constructed dark rooms where scent, sound, wind, temperature and texture convey the characteristics of daily environments—a park, a city, a boat cruise or a bar. Daily routines become a new experience.

A reversal of roles is created: people who can see are taken out of their familiar environments. Blind people provide them with security and a sense of orientation by transmitting to them a world without pictures. The tour itself lasts 45 minutes but the experience can last a lifetime.


The concept has proven effective. Over the last twenty years, Since its opening in 1988, Dialogue in the Dark has been presented throughout the world in over 30 countries and 130 cities. More than 10 million visitors worldwide have experienced Dialogue in the Dark and thousands of blind guides and trainers have found employment through it. 


For more information about our Organization Empathy Management or DID workshop, please contact

Dialogue in the Dark workshop for Nestle Malaysia.

Listen to Stevens' TEDx Talk in the video below as he expounds on the principles of 1% inclusion and 100% exclusion.

List of Talks by our Founder Stevens Chan:

  • TED Talk Sg Segget

  • Media Prima

  • Petronas carigali Sabah

  • Top Glove

  • Forest Initiative

  • Monash University

  • Sunway University

  • CIMB

  • DIGI

  • MAGIC E Nations 2019

  • ​Hong Leong Bank (Coming Soon)

Workshops: Organisation Empathy Management with Dialogue in the Dark Certified by City & Guilds UK and HRDF Claimable 

Past clients include:

  • Allianz Insurance

  • AMBank Insurance

  • AsiaBrands

  • Airbus

  • Chanel Asia pacific

  • DHL

  • HSBC

  • Nestle

  • MITI

  • Sunway

  • IOI 

  • Monash University

  • ProLintas

  • Shangri-La

Accessibilities Online Courses in collaboration WeCanAccess UK


Inclusion in collaboration with Dialogue SE Germany  Coming Soon in 2023

Our community work to stop and fight blindness

Malaysia Eye Patients Society (MEPS)

formerly known as Malaysia Glaucoma Society

Free Eye Screening by the society in Sabah

Dogs For Sight

Help the blind to see. Will you join the movement?

Malaysia's first recognised guide dog LaShawn

Helpline Includes

We would like to extend a helping hand where we can. It is an unprecedented and difficult time for many and you may have a need. 


Helpline Includes is a collaboration with many other stakeholders from the private, public and social sectors to help the disabled and vulnerable communities survive through this tough and challenging time of the COVID-19 pandemic. As we endeavour to do our part to help disabled friends obtain available aids, we ask for your patience as we work to respond to your enquiring needs within 72 hours during working days. 


Thank you for your patience!

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